Shipping & Returns
Your order will be shipped with tracking via Australia Post. We use only compostable/recyclable packaging materials and ship all orders in either a compostable satchel or cardboard carton made with 100% FSC recycled material. Please allow a minimum of 1-5 business days for your order to be dispatched. Note that dispatch times may increase during sale periods or periods of a high volume of orders. Your patience and understanding is always appreciated.
Please contact us within 10 days of receipt of your order should you wish to refund or exchange an item. Note that we do not accept exchange/refund on food and perishable goods. All items returned for exchange or refund are to be in as new condition, with all original packaging. Customer is responsible for costs of return shipping. Note that shipping costs are non refundable. If you receive a refund, the cost of shipping will be deducted from your refund. If an item arrives incorrect or damaged please contact us via firstname.lastname@example.org or via our Contact us page.